FAQS

prices are valid on the current price List.
The tenant is liable for all charges, taxes, fines and punishments, arising in connection with the use of the vehicle which is SALAMH Rent a Car tasked for, unless they have been caused by faults of SALAMH Rent a Car.

Tenant is obligated to deliver the vehicle in time at the arranged place or to be in the hotel at return time. Returns of less than 1,5 hour late (up to 89 minutes) will not be charged. Returns 1,5 hour late or later will result in half charge of one more day. Returns more than 3 hours (up to 179 minutes) late will result in full charge of one more day. Extending the car rental duration is possible at time of check-out or during the Rent a Car itself (according to SALAMH Rent a Car acceptance).

Up to 28-15 days before rental start = free
14 days before rental start = 20% of rental fee
13-7 days before rental start = 30% of rental fee
6-2 days before rental start = 50% of rental fee
less than 24 hours before = 100%of rental fee NO BACK PAYMENT!

*At cancellation between 24 – 8 hours before arrival the cancellation fee will be send back if the vehicle can be re-rented under at least the same conditions.

Vehicle only may be driven by the tenant or another driver who is named in the contract. Every driver must have a valid driver licence. The tenant has to give the names and adresses of all drivers when required by SALAMH Rent a Car.

It is forbidden, to use the vehicle for:
-transport highly inflammable, toxically or other dangerous substances
-sublet the vehicle
-drive in unsuitable area (beach; unfortified streets with normal car)
-every other use which goes beyond the contract.
*The vehicle may only be used in Alanya/Antalya when you rent from Alanya office.

-The vehicle must only be driven by you, by any other driver named on the rental agreement or by anyone else we authorize in writing. Anyone driving the vehicle must have a full valid driving licence.
-You and any other authorized driver must not:
-use the vehicle for any illegal purpose.
-use the vehicle for racing, peacemaking, testing the vehicles reliability and speed or teaching someone to drive.
-use the vehicle while under the influence of alcohol or drugs.
-drive the vehicle outside Turkey, unless we have given you written permission.
-load the vehicle beyond the manufacturers maximum weight recommendations. You must make sure that the load is secured safely.
-exceed the total number of passengers permitted in the vehicle or for which the vehicle is designed.

If the car is not in use, the tenant has to get sure, that the vehicle is locked, the steering lock is engaged and the handbrake is tightened. If he is leaving the car he has to take the papers and the key and and to keep them at a safe place. If the key or the papers get lost in case of gross negligence, the tenant is accountable for the costs unattached from the chosen insurance.

Tenant has to inform the police and SALAMH Rent a Car after an accident, fire, robbery or other damage immediately. The police has to prepare in each case an accident report that includes an alcohol test.
Without accident report the tenant has to adjust any costs arising of it. This is also valid in accidents without participation of others. It is not allowed to admit a claim. The tenant has to inform SALAMH Rent a Car even in case of small damages with a report, as possible with photos.
The accident report has to include all names and addresses of participants and witnesses.

In accident damage, loss, theft, misuse of the vehicle or breach of contract ,the tenant is accountable for repair costs, in total damage for replacement value (less residual value) of the vehicle, if the tenant or driver is responsible for that damage. In case of loss of the vehicle papers the tenant is responsible for all following costs.

Yes,SALAMH maintains a 100% smoke-free car, and any type of smoking (pipe, cigarette, cigar) is prohibited in all SALAMH vehicles. Just as renters are assessed a fee for cleaning the car’s interior for excessive stains, dirt or soiling attributable to the renter’s use, customers will be assessed an additional charge if the car smells of smoke when it is returned.

Yes, but you’ll need to let us know in advance. To make a modification to the return location after you have signed the rental agreement and have taken possession of the vehicle, please call SALAMHrent a car 009052425133090

Yes, but if you wish to extend any rental, you must contact SALAMH reservation agent at 009052425133090. We will be happy to accommodate your request, if possible. Your reservation agent will provide all details when you call.

Ensure that you get the other party’s contact information so we may pursue them and/or their insurance company on your behalf for damages. Please note that our pursuit of the other party does not absolve you from your contractual obligation to pay for the damage.

This agreement is governed by the laws of Republic of Turkey. Any dispute may be settled in the courts of Alanya-Antalya or, if we choose, elsewhere.

*Your Responsibilities
a) You must look after the vehicle, its accessories and the keys to the vehicle. You must always lock the vehicle when you are not using it and use any security device fitted to or supplied with the vehicle. You must always protect the vehicle against bad weather which can cause damage. You must make sure that you use the correct fuel, check fluid levels daily and adjust tire pressures appropriately

b) You are responsible for driving safely and in accordance with the Highway Code.
c) During the currency of the rental agreement, you will be liable, as the owner of the vehicle, for any fixed penalty offence or parking penalty or traffic lights penalties.
d) You are responsible for any damage to the vehicle caused by hitting low-level objects, such as bridges or low branches
and for damage caused by off road or beach use or flood. You must not modify the vehicle in any way. No roof or bike
racks are permitted.
e) You must not sell, rent or dispose of the vehicle or any of its parts. You must not try to give anyone any legal rights overthe vehicle.

*Age Restrictions
– You must be at least 21 years old for economic car groups
– You must be at least 30 years old for luxury car groups

*Driving License Restrictions
– For economic car groups driving license should be held for minimum 2 years.
– For luxury car groups driving license should be held for minimum 5 years.
You should present your driving license and ID card (for foreigners International Passport is required)

*Fuel
Vehicles are delivered with full tank fuel or half tank and are asked to be taken back to the the same.

*How to make a reservation?
• You can get offer web site and make a reservation only in 3 steps.
• If you reserve early, you’ll get much more economical prices!
• You can make a reservation 7/24 by calling 00905425489639
• Also, you can send e-mail info@salamhco.com to get offer for your reservation.